Guest Experience Lead Cashier

Ulta

Nags Head (NC)

On-site

USD 2,066,000 - 3,031,000

Full time

14 days+
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Job summary

Ulta Beauty in North Carolina seeks a Lead Cashier to drive exceptional guest service at the cashwrap and support leadership with opening/closing tasks. You will greet guests, demonstrate products, process sales, and train new cashiers while ensuring loyalty enrollment.

The role emphasizes accuracy, teamwork and a passion for beauty, with opportunities to influence store performance and guest experience daily.

Qualifications

  • High school diploma preferred.
  • 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
  • Proven ability to delegate, multi‑task and problem‑solve.
  • Demonstrated knowledge and passion for guest service and a competency for selling.
  • Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
  • Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

  • Champion Ulta Beauty’s mission, vision and values through guest interactions and leadership of cashwrap operations.
  • Meet or exceed store goals related to retail and service sales, omni‑channel, guest loyalty and retail shrink.
  • Provide exceptional service by greeting, engaging guests, personalizing recommendations and guiding product demonstrations.
  • Train and assist cashiers; ensure accurate transactions and proper cash handling.
  • Book appointments and support in-store services and events to drive sales and guest experience.
  • Maintain cashwrap displays and store cleanliness; ensure asset protection and loss prevention.

Skills

Guest service
Sales
Leadership
Cash handling
Communication
Teamwork
Multitasking
Problem-solving
Technology literacy

Education

High school diploma

Tools

POS system
Apple devices

Job description

Ulta Beauty in North Carolina seeks a Lead Cashier to drive exceptional guest service at the cashwrap and support leadership with opening/closing tasks. You will greet guests, demonstrate products, process sales, and train new cashiers while ensuring loyalty enrollment.

The role emphasizes accuracy, teamwork and a passion for beauty, with opportunities to influence store performance and guest experience daily.

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