Guest Experience Lead - 5-Star Service (Nights/Weekends)

Jeremiah's Italian Ice; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Jeremiah's Italian Ice in Florida is seeking a friendly, energetic Server to greet guests, take orders, and deliver five-star service in a fast-paced setting. You will work as part of a team to create memorable experiences and maintain a spotless store environment.

You should be able to work nights, weekends, and holidays, and be comfortable lifting up to 50 lbs while preparing all Jeremiah's Italian Ice products.

Responsibilities

• Take guests' orders with a friendly smile.
• Exhibiting the desire to work on a team and embrace a collaborative work environment.
• Maintain respectful relationships with co-workers, refraining from gossip.
• Creating flavorful experiences for each guest according to five-star service.
• Answering questions - accurately and politely.
• Serving all guests efficiently while maintaining superior five-star service.
• Serving Jeremiah's products that consistently exceed expectations in image and quality.
• Demonstrating impeccable product knowledge.
• Performing opening and closing responsibilities.
• Offering suggestions and guidance to guests pertaining to our menu and services.
• Preparing all Jeremiah's Italian Ice products. This may require lifting 50lbs to shoulder height and intense manual labor.
• Maintaining a unit that is both so fresh and so clean.
• Stocking and organizing the store for maximum efficiency.
• Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
• Handling cash and other forms of payment.

Job description

Jeremiah's Italian Ice in Florida is seeking a friendly, energetic Server to greet guests, take orders, and deliver five-star service in a fast-paced setting. You will work as part of a team to create memorable experiences and maintain a spotless store environment.

You should be able to work nights, weekends, and holidays, and be comfortable lifting up to 50 lbs while preparing all Jeremiah's Italian Ice products.