Server

Jeremiah's Italian Ice; Jacksonville (FL); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Jeremiah’s Italian Ice in Jacksonville, FL is seeking a friendly Server to be the face of the store, taking orders and ensuring five-star service.

You will work with a team, learn our menu, handle cash, and help maintain a clean, high-energy environment. This role involves lifting up to 50 lbs and requires availability nights, holidays, and weekends.

Join us to create flavorful experiences and represent Jeremiah’s brand with impeccable product knowledge and warm hospitality.

Qualifications

• Excellent customer service with a friendly demeanor.
• Ability to work in a team and collaborative environment.
• Willingness to learn product knowledge and promotions.

Responsibilities

• Take guests’ orders with a friendly smile.
• Exhibit teamwork and a collaborative work environment.
• Maintain respectful relationships with co-workers, refraining from gossip.
• Create flavorful experiences for each guest according to five-star service.
• Answer questions accurately and politely.
• Serve guests efficiently while maintaining five-star service.
• Represent Jeremiah’s products with quality and image.
• Demonstrate impeccable product knowledge.
• Perform opening and closing responsibilities.
• Offer menu guidance and recommendations.
• Prepare Jeremiah’s Italian Ice products, including heavy lifting up to 50 lbs.
• Keep the unit fresh and clean.
• Stock and organize the store for maximum efficiency.
• Know Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
• Handle cash and other forms of payment.

Skills

Guest service

Team player

Communication

Cash handling

Job description

A Jeremiah’s Italian Ice Server represents the face of Jeremiah’s and is responsible for assisting with the day-to-day operations of the store while ensuring 5-star customer service is delivered to every guest!

What will you do?

• Take guests’ orders with a friendly smile.
• Exhibiting the desire to work on a team and embrace a collaborative work environment.
• Maintain respectful relationships with co-workers, refraining from gossip.
• Creating flavorful experiences for each guest according to five-star service.
• Answering questions - accurately and politely.
• Serving all guests efficiently while maintaining superior five-star service.
• Serving Jeremiah’s products that consistently exceed expectations in image and quality.
• Demonstrating impeccable product knowledge.
• Performing opening and closing responsibilities.
• Offering suggestions and guidance to guests pertaining to our menu and services.
• Preparing all Jeremiah’s Italian Ice products. This may require lifting 50lbs to shoulder height and intense manual labor.
• Maintaining a unit that is both so fresh and so clean.
• Stocking and organizing the store for maximum efficiency.
• Maintain knowledge of Limited Time Offers, specials, promotional items, catering orders, Rewards Program and other operational knowledge.
• Handling cash and other forms of payment.

What are the hours?

• Must be able to work nights, until 11:30pm
• Must be able to work holidays
• Must be able to work weekends