Guest Experience Houseperson

Highgate; Saint Pete Beach (FL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition Re

Paid jury duty leave, personal leave,

Medical leave

Military leave

Job summary

TradeWinds Resort on St. Pete Beach seeks a dedicated Houseperson. Under Highgate's management, you will maintain and clean guest areas and deliver items to guestrooms, supporting a seamless guest experience.

The role requires physical stamina and the ability to work evenings or weekends as needed. We offer a comprehensive benefits package and a supportive, team‑oriented environment. TradeWinds features two destination resorts on the Gulf Coast, with growth opportunities within Highgate's global

Qualifications

• High School diploma or equivalent and/or experience in a hotel or related field.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff flooring according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Verbal and written communication

Education

High School diploma or equivalent

Job description

TradeWinds Resort on St. Pete Beach seeks a dedicated Houseperson. Under Highgate's management, you will maintain and clean guest areas and deliver items to guestrooms, supporting a seamless guest experience.

The role requires physical stamina and the ability to work evenings or weekends as needed. We offer a comprehensive benefits package and a supportive, team‑oriented environment. TradeWinds features two destination resorts on the Gulf Coast, with growth opportunities within Highgate's global