Guest Experience & Housekeeping Attendant

TOURISTS; North Adams (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

TOURISTS WELCOME is seeking a Housekeeping Attendant to join the hospitality team in North Adams, MA. Responsibilities include cleaning, restocking, and general upkeep of guest rooms, common areas, and laundry services to ensure an exceptional guest experience.

The role requires at least one year of housekeeping experience; hotel exposure is preferred and helpful for coordinating with Front Desk and Maintenance teams.

Qualifications

• High School diploma or GED required.
• Certificates, licenses or IDs as required by the U.S. DOJ to verify employment eligibility.
• Minimum of one year housekeeping experience.
• Hotel experience preferred.

Responsibilities

• Maintain housekeeping procedures including cleaning, restocking and laundry.
• Monitor guest rooms and areas for maintenance needs and communicate with Maintenance staff.
• Coordinate with Front Desk for in-room service and retrievals.
• Communicate with Front Desk on guest room status and needs.
• Move between locations on property and adapt to climate and kitchen areas.
• Attend relevant meetings and comply with company policies and procedures.

Skills

Hotel experience

Attention to detail

Team communication

Education

High School diploma or GED

Certificates, licenses or identification per DOJ requirements

Job description

TOURISTS WELCOME is seeking a Housekeeping Attendant to join the hospitality team in North Adams, MA. Responsibilities include cleaning, restocking, and general upkeep of guest rooms, common areas, and laundry services to ensure an exceptional guest experience.

The role requires at least one year of housekeeping experience; hotel exposure is preferred and helpful for coordinating with Front Desk and Maintenance teams.