Guest Experience Housekeeper

Generation Hospitality; Billings (MT); On-site; USD 17,000 - 24,000; Full time

Job summary

Generation Hospitality Group is seeking a reliable Housekeeper to maintain clean, safe, and welcoming spaces across guest rooms and common areas in our Billings property. You will follow established cleaning standards, restock supplies, report maintenance issues, and work both independently and with a team.

This full-time hourly role may include weekends and holidays, requires attention to detail and a courteous, professional demeanor.

Qualifications

• Experience in housekeeping preferred but training may be provided.
• Ability to understand and follow written and verbal instructions in English.
• Strong attention to detail and commitment to cleanliness.
• Physical ability to perform repetitive tasks, including standing, walking, bending, lifting.
• Willingness to work a full-time hourly schedule, including weekends and holidays.
• Reliable, punctual, and able to manage time effectively.
• Ability to work independently or as part of a team.
• High school diploma preferred, location-dependent.

Responsibilities

• Clean and maintain assigned guest rooms, common areas, and workspaces.
• Dust, sweep, mop, vacuum, disinfect surfaces, and polish furniture.
• Change and make beds, replace linens and towels, ensure amenities are stocked.
• Sanitize bathrooms and floors.
• Remove trash and recyclables following disposal procedures.
• Replenish cleaning supplies and amenities as needed.
• Inspect rooms for damage or safety hazards and report issues.
• Follow safety, sanitation, and infection-control guidelines.
• Operate cleaning equipment safely and keep them maintained.
• Adhere to schedules and productivity targets.
• Respond to guest or staff requests for linens or cleaning.
• Secure rooms and storage areas and follow lost-and-found procedures.
• Support deep-cleaning projects and seasonal tasks.
• Work cooperatively with team members and supervisors.

Skills

Attention to detail

Reliability

English proficiency

Education

High school diploma or equivalent

Job description

Generation Hospitality Group is seeking a reliable Housekeeper to maintain clean, safe, and welcoming spaces across guest rooms and common areas in our Billings property. You will follow established cleaning standards, restock supplies, report maintenance issues, and work both independently and with a team.

This full-time hourly role may include weekends and holidays, requires attention to detail and a courteous, professional demeanor.