Guest Experience Hotel Room Attendant

Extended-Stay-Hotel; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

ESA Management, LLC in Miami is seeking a dedicated Housekeeper to ensure guest rooms meet high cleanliness standards and guest comfort. The role involves cleaning rooms, restocking supplies, and reporting maintenance issues to the front desk or manager on duty.

Qualifications include strong communication, adherence to policies, and safety awareness. The position supports hotel operations and requires completing company trainings and ordering supplies as needed.

Qualifications

• Follow directives and policies to maintain cleanliness standards.
• Demonstrate effective communication with managers and staff.
• Maintain safety and sanitation practices at all times.

Responsibilities

• Cleans assigned guest rooms following standards and procedures.
• Maintains housekeeping carts, rooms, and laundry areas per policy.
• Stocks carts and rooms as directed by management.
• Reports maintenance issues to front desk or manager on duty.
• Handles guest requests promptly and courteously where possible.
• Follows safety and security policies and completes required training.
• Participates in Extended Stay University training as required.
• Assists with cleaning other hotel areas as assigned.

Skills

Communication skills

Policy adherence

Safety awareness

Job description

ESA Management, LLC in Miami is seeking a dedicated Housekeeper to ensure guest rooms meet high cleanliness standards and guest comfort. The role involves cleaning rooms, restocking supplies, and reporting maintenance issues to the front desk or manager on duty.

Qualifications include strong communication, adherence to policies, and safety awareness. The position supports hotel operations and requires completing company trainings and ordering supplies as needed.