Guest Experience Host — Warm Welcomes & Seating

Angel of the Winds Casino Resort; Arlington (WA); On-site; USD 19,000 - 28,000; Full time

Job summary

Angel of the Winds Casino Resort in Arlington, WA is hiring for a hospitality role on the restaurant floor. The position requires delivering friendly, attentive service and maintaining station readiness during shifts.

You will greet guests, take names for waiting lists, quote wait times, handle money, and operate a POS while following food safety guidelines. Flexibility to work nights, weekends and holidays is expected.

Qualifications

• Must be 18 years of age.
• Hospitality or restaurant experience preferred.
• Ability to multi-task and work independently.
• Experience with cash handling preferred.

Responsibilities

• Greets and interacts with guests in a friendly, professional, and attentive manner.
• Escorts guests to restaurant tables and presents them with clean menus.
• Organizes station planning and dining room assignments.
• Takes guests names for waiting list and quotes wait times to guests accurately.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Collects money and returns change to guests in an accurate and timely manner.
• Operates, balances, and reconciles cash till and POS.
• Responds to guest inquiries regarding menu offerings and/or specials.
• Ensures all work stations are stocked, neat, clean and sanitary.
• Answers phones for reservations and room service.
• Rings in room service and gives them to server assistant in a timely manner.
• Follows all food safety and sanitation guidelines as applicable.
• Responsible for all monies coming in and out of the restaurant during operating hours.
• Works’ days, nights, weekends, special events and holidays as needed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.

Skills

Exceptional guest service

Cash handling

Communication skills

Multi-tasking

Job description

Angel of the Winds Casino Resort in Arlington, WA is hiring for a hospitality role on the restaurant floor. The position requires delivering friendly, attentive service and maintaining station readiness during shifts.

You will greet guests, take names for waiting lists, quote wait times, handle money, and operate a POS while following food safety guidelines. Flexibility to work nights, weekends and holidays is expected.