Guest Experience Host — Warm Welcomes & Seamless Service

Hilton; New Orleans (LA); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Hilton in New Orleans is seeking a Restaurant Host to greet guests, seat them, and deliver memorable hospitality in our dining outlets. You’ll welcome guests, guide them to tables, and maintain the flow of service with warmth and professionalism.

You will support opening/closing tasks and assist with service prep, including stocking and folding silverware, to help the dining team operate smoothly on a busy shift. This role emphasizes teamwork and guest-focused service.

Qualifications

• A passion for spreading the light and warmth of Hospitality.
• Integrity and always doing the right thing.
• Inspiring others through Leadership.
• Teamwork drives the best outcomes.
• Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

• Greet guests warmly and ascertain their needs quickly and effectively.
• Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience.
• Respond promptly and knowledgeably to guest inquiries and special requests.
• Perform opening/closing tasks and assist with service prep such as stocking and folding silverware.

Job description

Hilton in New Orleans is seeking a Restaurant Host to greet guests, seat them, and deliver memorable hospitality in our dining outlets. You’ll welcome guests, guide them to tables, and maintain the flow of service with warmth and professionalism.

You will support opening/closing tasks and assist with service prep, including stocking and folding silverware, to help the dining team operate smoothly on a busy shift. This role emphasizes teamwork and guest-focused service.