Guest Experience Host — Warm Welcomes & Efficient Seating

Tommy; Cherry Hill Township (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

Triple T Hospitality is seeking a friendly Host for Tommy's Tavern + Tap. You will create a welcoming first and last impression, manage dining room flow, seat guests efficiently, and assist with To-Go orders, ensuring accuracy and guest satisfaction in a fast-paced environment.

The role emphasizes excellent communication, teamwork with servers and management, and adherence to health and safety standards. Weekend/evening availability is preferred.

Qualifications

• Positive attitude and team-oriented mindset.
• Excellent communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Strong organizational skills and attention to detail.
• Must be able to stand and walk for extended periods.
• Weekend and evening availability preferred.

Responsibilities

• Greet guests promptly and warmly upon arrival and manage seating flow.
• Manage waitlists and reservations using the restaurant seating system.
• Escort guests to their tables and provide menus.
• Communicate wait times accurately and manage guest expectations.
• Answer phones and assist with takeout orders or general inquiries.
• Maintain cleanliness and organization of the host stand and entrance area.
• Collaborate with servers, bussers, and management to ensure smooth seating flow.
• Follow all health and safety regulations.
• To-Go: answer calls, take accurate To-Go orders, coordinate with kitchen for timely preparation, process payments, and assist guests picking up orders.

Skills

Positive attitude

Excellent communication

Multitask under pressure

Organizational skills

Stand and walk for long periods

Weekend/evening availability

Job description

Triple T Hospitality is seeking a friendly Host for Tommy's Tavern + Tap. You will create a welcoming first and last impression, manage dining room flow, seat guests efficiently, and assist with To-Go orders, ensuring accuracy and guest satisfaction in a fast-paced environment.

The role emphasizes excellent communication, teamwork with servers and management, and adherence to health and safety standards. Weekend/evening availability is preferred.