Warm Welcome Host — Elevate the Guest Experience

Tommy; Newark (DE); On-site; USD 19,000 - 25,000; Full time

Job summary

Triple T Hospitality is seeking a friendly Host for Tommy's Tavern + Tap. You will create a warm welcome, manage the dining room flow, seat guests efficiently, and assist with To-Go orders. You’ll coordinate with servers and management to ensure a GREAT guest experience while maintaining cleanliness.

Weekend and evening availability is preferred. This role emphasizes teamwork, clear communication, and delivering consistent, high-quality service in a fast-paced restaurant environment.

Qualifications

• Dedicate oneself to delivering GREAT guest service.
• Greet guests promptly and warmly on arrival.
• Manage waitlists and reservations using the seating system.
• Escort guests to tables and provide menus.
• Communicate wait times accurately to manage expectations.
• Answer phones and assist with takeout orders.
• Maintain cleanliness and organization of the host stand and entrance.
• Collaborate with servers, bussers, and management to ensure smooth seating flow.
• Follow all health and safety regulations.

Responsibilities

• Welcome guests and manage seating flow to ensure a smooth dining experience.
• Seat guests promptly and escort them to tables with menus.
• Manage waitlists, reservations, and guest expectations.
• Answer phones, assist with takeout orders, and handle inquiries.
• Coordinate with kitchen and front-of-house staff to ensure order accuracy.
• Maintain a clean and organized host stand and entrance area.

Skills

Positive attitude

Interpersonal skills

Communication

Multitasking

Organization

Weekend/evening availability

Job description

Triple T Hospitality is seeking a friendly Host for Tommy's Tavern + Tap. You will create a warm welcome, manage the dining room flow, seat guests efficiently, and assist with To-Go orders. You’ll coordinate with servers and management to ensure a GREAT guest experience while maintaining cleanliness.

Weekend and evening availability is preferred. This role emphasizes teamwork, clear communication, and delivering consistent, high-quality service in a fast-paced restaurant environment.