Guest Experience Host: Warm Welcome & Smooth Seating

Lore Group; Washington (District of Columbia); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Six complimentary hotel nights

Employee discounts

Paid vacation

Holidays

401(k) 5% match

Meal perks

Training programs

Recognition programs

Job summary

Lore Group Washington DC is seeking a Full Time Hostess to greet guests, manage reservations, and warmly welcome every visitor. This role supports smooth dining flow and collaborates with servers, bartenders, managers, and kitchen teams to set a friendly tone from arrival.

The ideal candidate is personable, organized, calm under pressure, and eager to create memorable guest experiences. Previous hospitality experience is preferred but not required; strong communication and a team-first mindset

Qualifications

• Previous restaurant, hospitality, or guest service experience preferred, but not required.
• Hotel experience is not required — a fun, welcoming personality is a must.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to remain calm, poised, and professional in a fast-paced environment.
• Positive attitude with a team-oriented and guest-first mindset.
• Flexible schedule required, including nights, weekends, and holidays.

Responsibilities

• Greet guests in a warm, friendly, and genuine manner upon arrival.
• Manage reservations, waitlists, and table assignments to support smooth service flow.
• Escort guests to their tables and provide a welcoming introduction to the dining experience.
• Maintain awareness of dining room flow, table status, and guest needs throughout service.
• Communicate effectively with servers, bartenders, managers, and kitchen teams to support seamless guest satisfaction.
• Answer guest questions regarding menus, restaurant hours, and hotel offerings as needed.
• Assist with maintaining cleanliness and organization of the host stand, entry, and dining room areas.
• Support opening and closing side work duties as assigned.
• Handle guest concerns or special requests with professionalism and care, escalating when appropriate.
• Uphold company policies, service standards, and the overall Lyle guest experience.

Skills

Customer service

Communication

Organization

Calm under pressure

Teamwork

Flexible schedule

Job description

Lore Group Washington DC is seeking a Full Time Hostess to greet guests, manage reservations, and warmly welcome every visitor. This role supports smooth dining flow and collaborates with servers, bartenders, managers, and kitchen teams to set a friendly tone from arrival.

The ideal candidate is personable, organized, calm under pressure, and eager to create memorable guest experiences. Previous hospitality experience is preferred but not required; strong communication and a team-first mindset