Guest Experience Host — Warm Welcome & Seating

Parkway Plaza LLC; South Carolina; On-site; USD 17,000 - 19,000; Full time

Job summary

Emmaline’s Cocktails & Provisions at DoubleTree by Hilton Greenville Airport is hiring Restaurant Hosts/Hostesses to welcome guests, manage reservations, and coordinate seating. You’ll be the first and last contact, ensuring a warm, polished service and a smooth dining room flow.

The role emphasizes hospitality, organization, and teamwork with servers, kitchen, and hotel staff; evening and weekend shifts are required. Prior guest-service experience is preferred.

Qualifications

• Hospitality-focused guest service mindset.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Professional appearance and guest interaction.
• Team-oriented with other departments.

Responsibilities

• Greet guests warmly and manage reservations and seating.
• Escort guests to tables and provide menus with information.
• Coordinate with servers and management to balance seating and flow.
• Answer phone inquiries and assist with reservations.
• Handle to-go and room service communications as needed.
• Maintain a clean, welcoming host stand and waiting area.
• Communicate wait times clearly to guests.
• Assist with opening/closing duties and front-of-house upkeep.

Skills

Hospitality mindset

Strong communication

Interpersonal skills

Organizational skills

Teamwork

Education

Experience in guest relations

Tools

Reservation systems

Job description

Emmaline’s Cocktails & Provisions at DoubleTree by Hilton Greenville Airport is hiring Restaurant Hosts/Hostesses to welcome guests, manage reservations, and coordinate seating. You’ll be the first and last contact, ensuring a warm, polished service and a smooth dining room flow.

The role emphasizes hospitality, organization, and teamwork with servers, kitchen, and hotel staff; evening and weekend shifts are required. Prior guest-service experience is preferred.