Guest Experience Host: Warm Welcome & Seating

Pinchers; Fort Myers, Northern (FL, KY); Hybrid; USD 27,000 - 36,000; Full time

Job summary

Phelan Family Brands is seeking friendly, guest-focused hosts/hostesses to warmly welcome guests and seat them throughout their dining experience. You will manage wait times, assist guests with seating arrangements, and coordinate with servers to ensure smooth service.

The role requires a positive attitude, effective communication, and the ability to maintain a tidy host area and assist with front-of-house tasks as needed.

Qualifications

• Excellent customer service and communication skills.
• Ability to manage guest flow and wait times.
• Friendly and welcoming demeanor.

Responsibilities

• Warmly greets and seats our guests.
• Takes guest information and provides accurate wait quotes.
• Presents menus and informs servers when guests are seated.
• Runs the seating system to maintain server rotation.
• Maintains a clean, organized host stand and restrooms during shift.

Job description

Phelan Family Brands is seeking friendly, guest-focused hosts/hostesses to warmly welcome guests and seat them throughout their dining experience. You will manage wait times, assist guests with seating arrangements, and coordinate with servers to ensure smooth service.

The role requires a positive attitude, effective communication, and the ability to maintain a tidy host area and assist with front-of-house tasks as needed.