Resort Guest Experience Host

Marc & Rose Hospitality; Scottsdale (AZ); On-site; USD 19,000 - 28,000; Full time

Job summary

Marc & Rose Hospitality seeks a warm, personable host for The Scott Resort & Spa in Scottsdale to set the tone for unforgettable arrivals. You will greet guests with poise, manage seating and reservations, and coordinate with servers and management to ensure a smooth flow during busy periods.

Ideal candidates bring a guest-first attitude, strong communication, and the ability to stay calm under pressure in a fast-paced resort setting, delivering Scottsdale hospitality with heart.

Responsibilities

• Welcome guests with an authentic, upbeat, and gracious presence
• Manage seating, reservations, waitlists, and guest requests with confidence
• Create a seamless arrival experience, even when the energy is high
• Communicate closely with servers, managers, and culinary team members
• Share your knowledge of the resort, dining offerings, and Scottsdale’s can’t-miss local flavor
• Help ensure every guest leaves feeling seen, appreciated, and ready to return
• A warm, professional, guest-first attitude
• Strong communication and organization skills
• A sharp eye for detail and a talent for multitasking
• The ability to stay calm, friendly, and efficient in a fast-paced setting
• Availability to work a flexible schedule, including weekends, evenings, and holidays
• Previous restaurant, resort, or hospitality experience is a plus

Job description

Marc & Rose Hospitality seeks a warm, personable host for The Scott Resort & Spa in Scottsdale to set the tone for unforgettable arrivals. You will greet guests with poise, manage seating and reservations, and coordinate with servers and management to ensure a smooth flow during busy periods.

Ideal candidates bring a guest-first attitude, strong communication, and the ability to stay calm under pressure in a fast-paced resort setting, delivering Scottsdale hospitality with heart.