Guest Experience Host – Warm Hospitality Pro

Cooper's Hawk Winery; Illinois; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

401(k) Retirement Savings Plan

Paid Time Off

Employee discounts

Flexible Scheduling

Job summary

Cooper's Hawk Winery hosts set the tone for every guest experience, greeting guests warmly, guiding seating, and fostering a smooth dining flow with professional, hospitality-driven service.

This role offers an hourly wage with strong benefits, flexible scheduling, and opportunities for growth within a wine-focused guest experience. A genuine passion for wine and service helps you excel in our Napa-style setting.

Qualifications

• At least 18 years of age.
• A genuine love for hospitality and memorable guest experiences.
• Comfort in a fast-paced environment with multitasking skills.
• Ability to lift up to 40 pounds and stand for extended periods.
• Willingness to work weekends and holidays.
• Team spirit and clear communication.
• Ability to read, write, and understand English.

Responsibilities

• Greet guests with energy and hospitality.
• Assist with seating and maintain smooth dining room flow.
• Answer guest questions about menu and wine.
• Handle reservations and communicate with the team to ensure a seamless experience.
• Maintain professional appearance and adhere to guidelines.

Skills

Hospitality

Customer service

Multitasking

Communication

Job description

Cooper's Hawk Winery hosts set the tone for every guest experience, greeting guests warmly, guiding seating, and fostering a smooth dining flow with professional, hospitality-driven service.

This role offers an hourly wage with strong benefits, flexible scheduling, and opportunities for growth within a wine-focused guest experience. A genuine passion for wine and service helps you excel in our Napa-style setting.