Hospitality Host: Warm Welcome, Smooth Seating

Cooper's Hawk Winery; Greenfield (WI); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Dining discount 50%

Retail wine 40%

Events discount 20%

Monthly wine tasting

Medical insurance

401(k) plan

Flexible schedules

Paid time off

Life insurance

Disability coverage

Employee assistance program

Wine education

Job summary

Cooper’s Hawk Winery is seeking friendly Hosts to greet guests, manage dining flow, and ensure every guest feels taken care of from arrival to departure. You will guide seating, answer calls, and follow checklists to maintain a smooth shift with a polished appearance.

Join a fast-paced team, lift up to 40 pounds, and be available on weekends and holidays to help create unforgettable guest experiences in a Napa-style tasting room setting.

Qualifications

• At least 18 years of age.
• A genuine love for hospitality and a desire to create unforgettable experiences.
• Comfort in a fast-paced environment with strong multitasking skills.
• Ability to lift up to 40 pounds and stand for extended periods.
• Willingness to work weekends and holidays.
• Team spirit and clear communication.
• Ability to read, write, and understand English.

Responsibilities

• Greet guests with energy and enthusiasm from the first interaction.
• Answer guest phone calls with professionalism and hospitality.
• Follow checklists to set up the host area for a smooth shift.
• Maintain a professional image at all times by adhering to appearance guidelines.
• Keep track of table flow and seating to minimize waits and bottlenecks.
• Communicate with Managers and Team Members to keep service moving smoothly.
• Support servers and service assistants when needed to help the team shine.
• Provide personalized service by listening to questions about food and wine.

Skills

Age 18+

Hospitality mindset

Multitasking

Team communication

English literacy

Job description

Cooper’s Hawk Winery is seeking friendly Hosts to greet guests, manage dining flow, and ensure every guest feels taken care of from arrival to departure. You will guide seating, answer calls, and follow checklists to maintain a smooth shift with a polished appearance.

Join a fast-paced team, lift up to 40 pounds, and be available on weekends and holidays to help create unforgettable guest experiences in a Napa-style tasting room setting.