Guest Experience Host - Upscale Fusion Dining

Cascada F&B LLC; Portland (OR); On-site; USD 20,664,000 - 27,552,000; Part time

Benefits offered by this job

Health coverage

Employee discounts

Competitive pay

Job summary

Terra Mae in Portland is seeking enthusiastic and dedicated Hosts to join our team. You will be the first point of contact for guests, setting the tone for their dining experience with a warm demeanor and strong organizational skills.

As a part-time host, you will help manage greetings, seating, waitlists, and collaboration with servers and kitchen staff to ensure a smooth operation during peak hours. Previous hospitality experience and a passion for fusion cuisine are highly valued.

Qualifications

• Previous experience in a restaurant or hospitality setting is preferred, ideally in an upscale dining environment.
• Proficiency in Resy and/or OpenTable is required.
• Minimum of 2 shifts per week.
• A passion for food, beverage, and cultural fusion.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced environment with attention to detail.
• Positive attitude and strong multitasking abilities.
• Must be at least 18 years old and able to obtain any necessary food and beverage service certifications.

Responsibilities

• Guest Greeting: Warmly greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
• Seating Management: Manage the seating chart efficiently, assigning tables and ensuring a smooth flow of guests.
• Waitlist Management: Handle waitlists with professionalism, keeping guests informed of wait times and providing updates as needed.
• Table Maintenance: Coordinate with servers and kitchen staff to maintain cleanliness and readiness of dining areas.
• Customer Service: Engage with guests, answering questions about the menu and restaurant, and addressing any special requests or needs.
• Collaboration: Work closely with servers and kitchen staff to ensure seamless communication and service during peak hours.
• Supportive Tasks: Assist in any additional duties as assigned to maintain a smooth operation.

Skills

Customer service

Communication

Multitasking

Teamwork

Tools

Resy

OpenTable

Job description

Terra Mae in Portland is seeking enthusiastic and dedicated Hosts to join our team. You will be the first point of contact for guests, setting the tone for their dining experience with a warm demeanor and strong organizational skills.

As a part-time host, you will help manage greetings, seating, waitlists, and collaboration with servers and kitchen staff to ensure a smooth operation during peak hours. Previous hospitality experience and a passion for fusion cuisine are highly valued.