Guest Experience Host - Upscale Club Dining (Part-Time)

Dickies Arena; Fort Worth (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Trail Drive Management Corp (TDMC) seeks a part-time North Club Dining Host to welcome and seat guests in clubs and restaurants using our reservation system. You will support table management, assist with event setup, and help maintain a smooth guest experience throughout events.

You will need 1–2 years of upscale hospitality host experience, strong communication, and the ability to work flexible hours including nights and weekends. This role offers a dynamic environment at the Fort Worth venue.

Qualifications

• Must be 18 years of age or older.
• 1–2 years of host/reservationist experience in an upscale setting.
• Proficient with Microsoft Word, Excel, PowerPoint, CRM and Outlook.
• Excellent interpersonal and diplomatic skills.
• Strong written and verbal communication abilities.
• High attention to detail and customer service mindset.
• Excellent organization and prioritization.
• Team player with good working relationships.
• Flexible schedule including nights, weekends and holidays.
• Ability to communicate effectively with management, guests and team members.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests and patrons personally and/or by phone in a professional manner.
• Maintain high levels of customer service while greeting and seating guests.
• Offer appropriate seating arrangements.
• Present menus, introduce servers, and welcome guests.
• Ensure adequate menus for anticipated guests at events.
• Keep menus looking presentable for guests.
• Coordinate communication between department counterparts.
• Assist with dining room setup according to event and reservation requirements.
• Maintain the host stand appearance and organization.
• Support dining room maintenance during events.
• Understand and assist with responsible alcohol service.
• Understand sanitation and food safety practices.
• Know menu items, production specs, ingredients, cooking times, and presentation.
• Collaborate with operations to meet event service standards.
• Be comfortable navigating the arena and assisting guests.
• Perform other duties as assigned.
• Reasonable accommodations may be made for disabilities.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Teamwork

Multitasking

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

CRM

Outlook

Job description

Trail Drive Management Corp (TDMC) seeks a part-time North Club Dining Host to welcome and seat guests in clubs and restaurants using our reservation system. You will support table management, assist with event setup, and help maintain a smooth guest experience throughout events.

You will need 1–2 years of upscale hospitality host experience, strong communication, and the ability to work flexible hours including nights and weekends. This role offers a dynamic environment at the Fort Worth venue.