Guest Experience Host — Sports Bar & Lounge

Xfinity Live!; Allentown (Lehigh County); On-site; USD 16,531 - 20,664; Part time

Job summary

A premier social lounge in Allentown is seeking a Host to provide excellent customer service, manage reservations, and create memorable experiences for guests. The ideal candidate will have at least one year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment. This role requires effective guest interactions and occasional physical tasks like lifting and standing for extended periods. Join our team and help us deliver an exceptional social experience.

Qualifications

• At least one year of experience with customer service and/or hosting.
• Must be able to read and understand seating charts.
• Basic mathematical skills are used frequently.

Responsibilities

• Answer phones and take messages/reservations.
• Welcome guests and create a lasting positive experience.
• Coordinate seating arrangements for efficient service.

Skills

Customer service experience

Fluent English

Attention to detail

Communication skills

Job description

A premier social lounge in Allentown is seeking a Host to provide excellent customer service, manage reservations, and create memorable experiences for guests. The ideal candidate will have at least one year of customer service experience, strong communication skills, and the ability to work in a fast-paced environment. This role requires effective guest interactions and occasional physical tasks like lifting and standing for extended periods. Join our team and help us deliver an exceptional social experience.