Guest Experience Host (Slots) – Friendly Service & Cash Handling

Terrible's; Zephyr Cove (NV); On-site; USD 17,000 - 28,000; Full time

Job summary

Terrible's in Zephyr Cove, NV is seeking a Change Attendant to deliver exceptional guest service while following Gaming control policies. You will greet players, monitor jackpots, and ensure machines and stations stay neat and functional.

The role requires cash handling experience, strong communication, and the ability to work evenings, weekends, and holidays on a rotating schedule. Physical duties include standing and lifting up to 50 pounds as needed.

Qualifications

• Minimum of 6 month cash handling experience preferred.
• Ability to manage and coordinate multiple tasks at once.
• Comfort in operational computer skills required for cash handling system.
• Dedication to Integrity, Teamwork and Customer Service.
• The ability to maintain composure during time of uncertainty.
• Excellent communication skills.
• Must be willing and able to work flexible hours including evenings, weekends and holidays on a rotational basis.

Responsibilities

• Ensure the assigned area is neat and clean.
• Monitor slot equipment to maintain proper use and maintenance.
• Greet all new and existing players and accommodate their needs within program guidelines to ensure player satisfaction and encourage return visits
• Monitor and pay jackpots.
• Monitor and help maintain all change machines.
• Handle guest complaints and disputes fairly and with the best interest of the hotel/casino in mind.

Skills

Cash handling

Multi-tasking

Computer literacy

Communication

Tools

Cash handling system

Job description

Terrible's in Zephyr Cove, NV is seeking a Change Attendant to deliver exceptional guest service while following Gaming control policies. You will greet players, monitor jackpots, and ensure machines and stations stay neat and functional.

The role requires cash handling experience, strong communication, and the ability to work evenings, weekends, and holidays on a rotating schedule. Physical duties include standing and lifting up to 50 pounds as needed.