Guest Experience Host & Service Assistant

Out West Restaurant Group Career Center; Farmington (NM); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Life Insurance

Meal comp benefits

Job summary

Out West Restaurant Group Career Center is seeking a Host/Server Assistant to welcome guests, seat them, and support service staff with a friendly, attentive approach. The role emphasizes upselling, prompt phone handling, and strong teamwork to deliver an exceptional dining experience.

Candidates should be able to lift up to 30 lbs and work in varying temperatures, with a commitment to cleanliness and safety. This position is based on-site at our Farmington location.

Qualifications

• Excellent customer service with a friendly, team-oriented approach.
• Ability to greet guests, seat them, and coordinate with service staff.
• Capable of upselling menu items and answering phone professionally.
• Must be able to lift up to 30 lbs and work in hot/cold environments.

Responsibilities

• Make a memorable first and last impression.
• Greet guests, seat them, and hand off to service staff.
• Coordinate wait times with a sense of urgency.
• Always smile and engage guests.
• Know menu basics and upsell items.
• Answer phones promptly and professionally.
• Be a team player, bussing tables and delivering items.
• Lead the lobby experience per Outback standards.
• Commit to safe food handling and cleanliness.

Job description

Out West Restaurant Group Career Center is seeking a Host/Server Assistant to welcome guests, seat them, and support service staff with a friendly, attentive approach. The role emphasizes upselling, prompt phone handling, and strong teamwork to deliver an exceptional dining experience.

Candidates should be able to lift up to 30 lbs and work in varying temperatures, with a commitment to cleanliness and safety. This position is based on-site at our Farmington location.