Guest Experience Host- Retail

Merlin; Tempe (AZ); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Merlin Magic Pass

Recognition Programs

401(k) Program

Tuition Reimbursement

Learning and Advancement Opportunities

Job summary

Legoland Discovery Center Arizona Mills in Tempe, AZ seeks a Guest Experience Host - Retail for part-time work. You will greet guests, handle the cash register, maintain a welcoming store environment and uphold LEGO Brand Retail standards.

You'll also help with stockroom duties, store displays, and daily cleaning, with up to 25 hours per week including weekends. This role offers fun, energetic team culture and growth within the LEGO family.

Qualifications

• Communicate effectively with guests and team members.
• Process transactions using the register system.
• Availability for up to 25 hours per week, including at least one weekend day.
• Ability to stand for long periods and lift up to 30 lbs.

Responsibilities

• Greet guests and perform all cash register functions in a friendly, professional manner.
• Maintain a clean, visually appealing store and follow LEGO Brand Retail standards.
• Safely operate the stockroom and assist with receiving merchandise.

Skills

Customer service

Cash handling

Communication

Shift flexibility

Stockroom access

Tools

POS system

Job description

What you'll bring to the team

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?

Join the Legoland Discovery Center team as a Guest Experience Host- Retail at Arizona Mills Mall, Tempe, AZ and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic, enthusiastic individuals to join us on a part-time basis.

Exceed our guests’ expectations through fun and meaningful interactions

• Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner always (80%)
• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and delivering LEGO® Brand Retail visual standards (10%)
• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO® Brand values

The LEGO® Group is a family‑owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will build the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strides to foster relationships with our guests that transcend generations and are as timeless as the products we sell.

This is what we do every day. Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO® fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career.

Qualifications & Experience

Do you have what it takes to inspire and develop the builders of tomorrow?

• Communicate effectively with team members and guests
• Process information/merchandise through the register system
• Work various hours, days, nights and weekends as business decides
• Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.
• Provide availability for up to 25 hours per week, including at least one weekend day. Availability must span at least three days. Being scheduled for 25 hours is not required.

Benefits

• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
• Recognition Programs and Rewards: Celebrate your achievements and hard work!
• 401(k) Program: Save for the future with company matching contributions.
• Tuition Reimbursement Programs: Get support for further education and career growth.
• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Workplace - Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. Merlin Entertainments are facilitating the LEGO Group’s recruitment process for this role as part of a transitional service agreement with the LEGO Group.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date.

Pay Range

USD $15.15/Hr.