Guest Experience Host - Restaurant Front Desk

Green-Turtle-Bay-Resort-and-Marina

Grand Rivers (KY)

On-site

USD 17,000 - 22,000

Full time

6 days ago

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Job summary

Green-Turtle-Bay-Resort-and-Marina in Grand Rivers, KY is seeking a friendly Restaurant Host to greet guests and manage reservations. You will be the first point of contact, coordinating seating with servers and keeping wait times accurate to ensure a smooth dining experience.

The role requires excellent communication, a professional demeanor in a fast-paced setting, and flexibility to work evenings, weekends, and holidays.

Qualifications

Experience in customer service or hospitality is preferred.
Excellent communication and interpersonal skills.
Ability to remain calm and professional in a fast-paced environment.
Strong organizational skills and attention to detail.
Ability to stand for extended periods and perform light tasks.
Flexible availability, including evenings, weekends, and holidays.

Responsibilities

Manage reservations and seating arrangements efficiently to optimize table turnover.
Maintain an organized waitlist and communicate wait times accurately to guests.
Assist guests with special requests and provide information about the menu and restaurant services.
Coordinate with servers and kitchen staff to ensure smooth service flow.
Answer phone calls and handle reservation inquiries professionally.
Maintain cleanliness and organization of the host stand and entrance area.
Assist with opening and closing duties as needed.