Guest Experience Host

Green Turtle Bay Resort & Marina; Grand Rivers (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Green Turtle Bay Resort & Marina in Grand Rivers, KY is seeking a friendly Restaurant Host to welcome guests and manage reservations, seating, and the waitlist. You will coordinate with servers and the kitchen to ensure smooth service and assist guests with menu information.

The role requires strong communication, organizational skills, and the ability to stand for extended periods. Evenings, weekends, and holidays availability is preferred.

Qualifications

• Experience in customer service or hospitality preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Ability to stand for extended periods and perform light physical tasks.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Manage reservations and seating arrangements efficiently to optimize table turnover.
• Maintain an organized waitlist and communicate wait times accurately to guests.
• Assist guests with special requests and provide information about the menu and restaurant services.
• Coordinate with servers and kitchen staff to ensure smooth service flow.
• Answer phone calls and handle reservation inquiries professionally.
• Maintain cleanliness and organization of the host stand and entrance area.
• Assist with opening and closing duties as needed.

Skills

Customer service

Hospitality

Communication

Interpersonal skills

Calm under pressure

Organizational skills

Stamina

Flexible schedule

Job description

Green Turtle Bay Resort & Marina in Grand Rivers, KY is seeking a friendly Restaurant Host to welcome guests and manage reservations, seating, and the waitlist. You will coordinate with servers and the kitchen to ensure smooth service and assist guests with menu information.

The role requires strong communication, organizational skills, and the ability to stand for extended periods. Evenings, weekends, and holidays availability is preferred.