Guest Experience Host - Reservations & Front Desk

Tao Group Hospitality; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401k with employer match

Life/Disability Insurance

Ancillary Insurance

Employee Assistance Program

Fertility & Family Support

Pet Insurance

TAO Marketplace

Employee Discounts

Time off

Job summary

Tao Group Hospitality is seeking a frontend/front desk hospitality team member in New York. You will guide guests to their tables, interact with guests and colleagues politely, handle reservations, and assist with guest inquiries while maintaining cleanliness of the entrance area.

This role emphasizes teamwork, a hospitable attitude, and knowledge of Tao Group Hospitality and partner hotels to ensure a smooth guest experience.

Qualifications

• Guest-focused with courteous demeanor.
• Ability to handle reservations and front desk duties.
• Team player with reliable work ethic.

Responsibilities

• Guides guests to appropriate table as directed by the maître d’.
• Interacts with guests, teammates, and supervisors in a polite, hospitable manner.
• Assists with reservations, calls, and questions from guests.
• Keeps the entrance area clean and orderly and supports opening/closing procedures.

Skills

Customer service

Hospitality

Job description

Tao Group Hospitality is seeking a frontend/front desk hospitality team member in New York. You will guide guests to their tables, interact with guests and colleagues politely, handle reservations, and assist with guest inquiries while maintaining cleanliness of the entrance area.

This role emphasizes teamwork, a hospitable attitude, and knowledge of Tao Group Hospitality and partner hotels to ensure a smooth guest experience.