Guest Experience Host — Front Desk & Reservations

Tao Group; New York (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Retirement with Employer Match

Life and Disability Insurance

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support

Pet Insurance

TAO Marketplace

Employee Discounts

Time off

And more

Job summary

Tao Group Hospitality is seeking a friendly, professional Front Desk guest services associate to greet guests, manage reservations, and coordinate with team members to ensure gracious hospitality at the entrance. You will foster a welcoming atmosphere and support the overall guest experience throughout shifts.

Responsibilities include maintaining a clean entrance, handling coat check where applicable, answering guest inquiries, and participating in opening and closing duties, while collaborating

Responsibilities

• Anticipates and accommodates the needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area.
• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests.
• Assists with incoming calls and answering questions from guests.
• Responsible for checking guests’ coats and other belongings.
• Assists with opening/closing procedures and front desk setup as directed by management.

Job description

Tao Group Hospitality is seeking a friendly, professional Front Desk guest services associate to greet guests, manage reservations, and coordinate with team members to ensure gracious hospitality at the entrance. You will foster a welcoming atmosphere and support the overall guest experience throughout shifts.

Responsibilities include maintaining a clean entrance, handling coat check where applicable, answering guest inquiries, and participating in opening and closing duties, while collaborating