Guest Experience Host & Reservations Coordinator

Founding Farmers Co.; Washington (District of Columbia); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Paid time off

Parental leave

Short-term disability

Massage therapy

Gym membership

Mental health therapy

Career growth

Employee assistance program

Job summary

Founding Farmers in Washington, DC is seeking a Host/Coordinator to deliver attentive service from guest entry through seating. You will guide guests to tables, manage reservations in OpenTable, answer calls, and coordinate with front-of-house staff to ensure smooth operations.

Responsibilities include greeting guests, assisting with reservations, and supporting the service team by clearing dishes and tidying dining areas. Strong communication and a hospitable attitude are essential.

Qualifications

• Experience in a full-service restaurant is helpful.
• Must be 18 years old due to alcohol service.
• Strong communication and hospitality skills.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Manage restaurant reservations and wait lists to set guest expectations.
• Operate OpenTable reservation system and handle inquiries by phone.
• Greet and seat guests, provide exceptional hospitality, and assist with reservations.
• Assist service staff by clearing dishes and supporting table setup and turnover.
• Maintain clean dining areas, assist with parking validation, and provide directions as needed.

Skills

Customer service

Communication skills

Interpersonal skills

Reservation management

Attention to detail

Tools

OpenTable

Job description

Founding Farmers in Washington, DC is seeking a Host/Coordinator to deliver attentive service from guest entry through seating. You will guide guests to tables, manage reservations in OpenTable, answer calls, and coordinate with front-of-house staff to ensure smooth operations.

Responsibilities include greeting guests, assisting with reservations, and supporting the service team by clearing dishes and tidying dining areas. Strong communication and a hospitable attitude are essential.