Guest Experience Host: Reservations & Cocktails

Uchi Restaurants; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical / Dental / Vision

Employee Assistance Program

401k with employer match

Dining discounts

Growth opportunities

Job summary

Hai Hospitality, the multi-concept restaurant group behind Uchi, Uchiko, Uchiba, and Loro, seeks Hosts in Miami. You will support service by managing reservations and walk-ins, setting guest expectations, and delivering cocktail service for waiting guests.

Earn an average of $22 per hour plus tips, with opportunities to grow within the company. Responsibilities include learning the menu, coordinating seating, maintaining pace in a fast-paced environment, and upholding safety and hygienic

Qualifications

• Communicate with guests and coworkers effectively.
• Identify safety issues and follow guidelines.
• Able to lift and carry trays, dishes, and equipment up to 50 lbs.
• Stand and walk for extended periods in a fast-paced environment.
• Adapt to varying temperatures in dining areas.
• Assist with seating changes and guest notes.

Responsibilities

• Acquaint yourself with the menu and Japanese cuisine.
• Learn about beer, wine, and sake via peer-led beverage training and provide cocktail service while guests wait.
• Manage reservations and walk-ins and communicate guest notes with managers and servers.
• Maintain awareness of dining room pace and coordinate table turns with team.
• Plan table placement and seating based on reservations and preferences.
• Provide updates to guests while they wait for their table.

Skills

Guest service

Communication

Safety awareness

Team collaboration

Job description

Hai Hospitality, the multi-concept restaurant group behind Uchi, Uchiko, Uchiba, and Loro, seeks Hosts in Miami. You will support service by managing reservations and walk-ins, setting guest expectations, and delivering cocktail service for waiting guests.

Earn an average of $22 per hour plus tips, with opportunities to grow within the company. Responsibilities include learning the menu, coordinating seating, maintaining pace in a fast-paced environment, and upholding safety and hygienic