Guest Experience Host: Reservations, Beverages & Quick Service

Uchi Restaurants, LLC; Plano (TX); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision

EAP

401k with match

Growth opportunities

Dining discounts

Job summary

Hai Hospitality is seeking hosts to support service by managing reservations and walk-ins, setting guest expectations, and delivering cocktail service for guests waiting for their table. Hosts at Uchi concepts earn an hourly wage with tips, in a fast-paced dining environment.

You will learn about beer, wine, and sake through peer-led training, coordinate seating, and ensure a smooth dining flow while maintaining high standards of hospitality and cleanliness.

Qualifications

• Must be able to effectively communicate with guests and other employees.
• Detect and identify safety issues, and comply with safety guidelines and standards.
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties.
• Must have the ability to stand and walk for extended periods.

Responsibilities

• Acquaint yourself with our menu and Japanese cuisine.
• Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table.
• Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns.
• Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers.
• Build trust with guests and keep them updated while they wait for their table.

Skills

Communication with guests

Guest service

Safety awareness

Job description

Hai Hospitality is seeking hosts to support service by managing reservations and walk-ins, setting guest expectations, and delivering cocktail service for guests waiting for their table. Hosts at Uchi concepts earn an hourly wage with tips, in a fast-paced dining environment.

You will learn about beer, wine, and sake through peer-led training, coordinate seating, and ensure a smooth dining flow while maintaining high standards of hospitality and cleanliness.