Guest Experience Host - Reservations & Cocktails (Plano)

Hai Hospitality Group

Plano (TX)

On-site

USD 26,000 - 30,000

Full time

9 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

401k with company match

Dining discounts

Job summary

Hai Hospitality Group is seeking a Host for Uchiko Plano to support service by managing reservations and walk-ins, setting guest expectations, and providing cocktail service for waiting guests. Hosts earn an average of $19–$22 per hour, base pay plus tips, with comprehensive benefits and growth opportunities.

You will learn about Japanese cuisine, engage in beverage training, and collaborate with a fast-paced team to create memorable guest experiences.

Qualifications

Excellent guest service and communication skills.
Ability to stand for long periods and lift up to 50 lbs.
Willingness to learn beverage basics.
Ability to work in a fast-paced environment.

Responsibilities

Acquaint yourself with our menu and Japanese cuisine.
Learn beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table.
Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns.
Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers.
Build trust with guests and keep them updated while they wait for their table.