Guest Experience Host – Reserve & Cocktail Service

Hai Hospitality Group; West Hollywood (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k savings plan

Dining discounts

Job summary

Hai Hospitality is seeking a Host for Uchi West Hollywood. You will manage reservations and walk-ins, set guest expectations, and help create memorable guest experiences in a fast-paced dining environment. This full-time, on-site role emphasizes guest service excellence and teamwork.

We offer comprehensive benefits and opportunities for growth within Hai Hospitality, including dining discounts and a path to advance within the group. This position is located in West Hollywood, CA.

Qualifications

• Effective communication with guests and team members.
• Ability to lift and carry up to 50 lbs.
• Ability to stand and walk for extended periods.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Acquaint yourself with the menu and Japanese cuisine.
• Learn about beer, wine, and sake and provide cocktail service while guests wait for their tables.
• Maintain awareness of dining room pace and communicate with team to ensure smooth table turns.
• Review, plan, and execute table placement and seating notes for reservations.
• Build trust with guests and keep them updated while they wait for their table.

Skills

Communication

Customer service

Safety awareness

Job description

Hai Hospitality is seeking a Host for Uchi West Hollywood. You will manage reservations and walk-ins, set guest expectations, and help create memorable guest experiences in a fast-paced dining environment. This full-time, on-site role emphasizes guest service excellence and teamwork.

We offer comprehensive benefits and opportunities for growth within Hai Hospitality, including dining discounts and a path to advance within the group. This position is located in West Hollywood, CA.