Guest Experience Host: Reservations, Beverages & Pace

Haihospitality; Miami Beach (FL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental/Vision insurance options

Employer Matched 401k savings plan

Dining discounts

Career growth - promote from within

Job summary

Hai Hospitality is seeking Hosts in Miami Beach to support service by managing reservations and walk-ins, setting guest expectations, and delivering cocktail service for guests waiting for their table. Hosts help create memorable guest experiences and drive smooth dining room flow.

The role emphasizes effective communication, safety, and a fast-paced environment, with opportunity to grow within the organization.

Qualifications

• Ability to communicate effectively with guests and coworkers.
• Must be able to stand and walk for extended periods.
• Lift and carry trays up to 50 lbs and assist with room setup as needed.

Responsibilities

• Manage reservations and walk-ins to optimize seating.
• Provide cocktail service for guests waiting for their table.
• Maintain guest expectations and create memorable experiences.
• Coordinate with servers and managers to ensure smooth table turns.
• Build trust with guests and keep them updated while they wait.

Skills

Guest service

Communication

Team coordination

Job description

Hai Hospitality is seeking Hosts in Miami Beach to support service by managing reservations and walk-ins, setting guest expectations, and delivering cocktail service for guests waiting for their table. Hosts help create memorable guest experiences and drive smooth dining room flow.

The role emphasizes effective communication, safety, and a fast-paced environment, with opportunity to grow within the organization.