Guest Experience Host - Reservations & Cocktails

Hai Hospitality Group; Miami, Northern (FL, KY); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Employee Assistance Program

401k with employer match

Dining discounts

Job summary

Hai Hospitality Group is seeking Hosts to support service at Uchi Miami. You will manage reservations and walk-ins, set guest expectations, and provide cocktail service for waiting guests to create memorable experiences. This role offers growth potential with benefits and a team-driven, fast-paced environment. You will uphold safety and professional standards while enhancing guest satisfaction across the dining area.

Qualifications

• Excellent communication with guests and team members.
• Ability to stand for extended periods in a fast-paced environment.
• Capable of lifting and carrying trays up to 50 lbs.
• Collaborative mindset and calm under pressure.

Responsibilities

• Acquaint yourself with our menu and Japanese cuisine.
• Learn beverage basics and provide cocktail service while guests wait.
• Manage reservations and walk-ins and communicate notes to the team.
• Maintain awareness of dining room pace and assist with seating.

Skills

Effective guest communication

Stand for long periods

Lift up to 50 lbs

Teamwork under pressure

Job description

Hai Hospitality Group is seeking Hosts to support service at Uchi Miami. You will manage reservations and walk-ins, set guest expectations, and provide cocktail service for waiting guests to create memorable experiences. This role offers growth potential with benefits and a team-driven, fast-paced environment. You will uphold safety and professional standards while enhancing guest satisfaction across the dining area.