Guest Experience Host: Park Front Desk & Safety

Kids Empire; Strongsville (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A family entertainment center in Strongsville, OH, seeks enthusiastic Team Members responsible for guest interaction, ensuring satisfaction, managing check-in processes, and maintaining a safe environment. Ideal candidates should have good communication skills and the ability to work in a busy setting. Flexibility with working weekends and holidays is required. This role is integral to creating a positive experience for families.

Qualifications

• Ability to work weekends and holidays.
• Read and write in English.
• Work independently.

Responsibilities

• Attend to customers quickly, greeting them appropriately.
• Operate the check-in process using an iPad.
• Manage cash flow and perform billing transactions.
• Ensure the safety of guests and cleanliness of the park.
• Assist in family events and perform other assigned duties.

Skills

Good communication skills

Customer service skills

Able to work with children

Operate an iPad

Job description

A family entertainment center in Strongsville, OH, seeks enthusiastic Team Members responsible for guest interaction, ensuring satisfaction, managing check-in processes, and maintaining a safe environment. Ideal candidates should have good communication skills and the ability to work in a busy setting. Flexibility with working weekends and holidays is required. This role is integral to creating a positive experience for families.