Guest Experience Host - Night & Weekend Shifts

Fieldhouse; Marion (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid training

Paid time off

Christmas Club

Internal growth path

Part-time schedule

Job summary

Mammoth Fieldhouse Marion is hiring a friendly front-of-house host to greet athletes as they arrive and help them feel at ease. You will manage check-ins, verify group sizes, and communicate wait times for multiple bays and courts, including Flight Deck, pickleball courts, and cages.

You’ll guide groups to their assigned bay or court, assist with the waitlist, and ensure the flow keeps moving. The role emphasizes hospitality, quick thinking, and a calm, confident voice in a loud venue.

Qualifications

• Warmth that holds up on the busiest night.
• Ability to track a lot of groups at once without losing any of them.
• Comfort with tablets, booking systems, and text waitlists.
• A clear, confident speaking voice in a loud room.
• Availability for nights, weekends, and holidays.

Responsibilities

• Greet every group fast. Eye contact and a smile at 15 feet, a hello at 10, the full welcome at 5.
• Check groups in, confirm their game and party size, and quote wait times you can stand behind.
• Walk athletes to their bay, court, or cage. We walk. We never point.
• Run reservations and the waitlist in our booking system and keep every bay, court, and cage in play.
• Work with the game attendants on resets so the next group starts on time.
• Keep the host stand and entry clean, stocked, and ready for a rush.

Skills

Warmth

Multi-tasking

Booking systems

Clear speaking voice

Evening availability

Bilingual EN/ES

Tools

Booking software

Job description

Mammoth Fieldhouse Marion is hiring a friendly front-of-house host to greet athletes as they arrive and help them feel at ease. You will manage check-ins, verify group sizes, and communicate wait times for multiple bays and courts, including Flight Deck, pickleball courts, and cages.

You’ll guide groups to their assigned bay or court, assist with the waitlist, and ensure the flow keeps moving. The role emphasizes hospitality, quick thinking, and a calm, confident voice in a loud venue.