Guest Experience Counter Associate — Nights & Weekends

Fieldhouse; Marion (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid training

Paid time off

Christmas Club

Path to supervisor roles

Job summary

Fieldhouse Marion is seeking a friendly, fast, and accurate cashier to lead the counter experience for athletes and visitors. You will know the menu, manage allergen information, ring orders, and balance cash while delivering great service.

Responsibilities include greeting customers, taking orders, upselling, handling tabs in POS, and assisting with merchandise sales. Nights, weekends and holidays are required for this high-energy venue.

Qualifications

• Illinois BASSET certification within 120 days of hire.
• Cash handling and POS experience.
• Attention to detail, especially on allergens.
• Availability for nights, weekends, and holidays.

Responsibilities

• Greet every athlete fast and take food and drink orders at the counter.
• Know the full menu and every allergen without looking it up.
• Read every order back to the athlete before it is sent to the kitchen.
• Suggest the add on, the shareable, or the next round. Upselling is service when it is done right.
• Open and close tabs and ring every order accurately in the POS.
• Assign table readers and put the reader number on every ticket.
• Ring merchandise sales and keep the retail area stocked and sharp.
• Handle cash accurately and balance your drawer at close.

Skills

Cash handling

POS experience

Attention to detail

Bilingual (English/Spanish)

Job description

Fieldhouse Marion is seeking a friendly, fast, and accurate cashier to lead the counter experience for athletes and visitors. You will know the menu, manage allergen information, ring orders, and balance cash while delivering great service.

Responsibilities include greeting customers, taking orders, upselling, handling tabs in POS, and assisting with merchandise sales. Nights, weekends and holidays are required for this high-energy venue.