Guest Experience Host – Luxury Retail (Seasonal)

Frank & Eileen; New York (NY); On-site; USD 28,000 - 33,000; Full time

Job summary

Frank & Eileen is seeking a Guest Experience Specialist for our NYC flagship. This full-time seasonal role welcomes customers, shares our Irish heritage story, and connects guests with the right team member for personalized service.

The ideal candidate brings enthusiasm for people, strong communication, and the ability to stay upbeat in a fast-paced environment. Weekend, holiday, and event availability is expected.

Qualifications

• Experience in luxury retail, hospitality, or customer experience preferred.
• Excellent communication and interpersonal skills required.
• Comfort with storytelling and brand education.

Responsibilities

• Warmly greet customers upon entry, creating an inviting atmosphere.
• Share the brand story and connect emotionally with customers.
• Direct customers to the right stylist or sales associate for personalized service.
• Maintain organized flow during high-traffic periods.

Skills

Customer service

Communication

Storytelling

Hospitality

Job description

Frank & Eileen is seeking a Guest Experience Specialist for our NYC flagship. This full-time seasonal role welcomes customers, shares our Irish heritage story, and connects guests with the right team member for personalized service.

The ideal candidate brings enthusiasm for people, strong communication, and the ability to stay upbeat in a fast-paced environment. Weekend, holiday, and event availability is expected.