Guest Experience Host - Luxury Resort

Omni Hotels & Resorts; Franklintown (FL); On-site; USD 26,000 - 40,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking a friendly, customer-focused team member to greet guests, seat them, and ensure an exceptional dining experience. You will work closely with servers and management to maintain high standards and guest satisfaction.

Responsibilities include greeting guests, handling reservations, and assisting with busy dining periods. Applicants should be able to multitask, communicate clearly in English, and work evenings, weekends, and holidays.

Qualifications

• Excellent customer service and communication abilities.
• Able to multitask in a fast-paced setting.
• Must be able to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and seat them pleasantly.
• Provide extraordinary service and relay orders to servers and kitchen.
• Maintain cleanliness and appearance standards; assist with reservations and guest requests.

Skills

Customer service

Verbal communication

Multitasking

Job description

Omni Amelia Island Resort & Spa is seeking a friendly, customer-focused team member to greet guests, seat them, and ensure an exceptional dining experience. You will work closely with servers and management to maintain high standards and guest satisfaction.

Responsibilities include greeting guests, handling reservations, and assisting with busy dining periods. Applicants should be able to multitask, communicate clearly in English, and work evenings, weekends, and holidays.