Evening Front Office Manager — Luxury Hotel

Omni Hotels & Resorts; Florida; On-site; USD 45,000 - 60,000; Full time

Job summary

Omni Hotels & Resorts is seeking an Assistant Front Office Manager at the Omni Amelia Island Resort & Spa. This role involves maximizing Front Office operational efficiency during evening hours and managing staff training to uphold Omni Standards.

Successful candidates will preferably have previous luxury hotel experience, be customer service oriented, and possess strong organizational skills. Flexibility in schedule and the ability to multitask are essential, along with knowledge of Property Management Systems.

Qualifications

• Previous luxury hotel experience is preferred.
• Must be flexible and willing to work nights, weekends, and holidays.
• Ability to stand for the entire scheduled shift.

Responsibilities

• Handle all training with associates to ensure Omni Standards.
• Communicate effectively with all department managers.
• Resolve guest complaints with satisfactory solutions.
• Complete weekly supply inventories to maintain adequate pars.

Skills

Customer service oriented

Detail orientation

Excellent organizational skills

Ability to multitask

Tools

Property Management Systems

Microsoft Office Software

Job description

Omni Hotels & Resorts is seeking an Assistant Front Office Manager at the Omni Amelia Island Resort & Spa. This role involves maximizing Front Office operational efficiency during evening hours and managing staff training to uphold Omni Standards.

Successful candidates will preferably have previous luxury hotel experience, be customer service oriented, and possess strong organizational skills. Flexibility in schedule and the ability to multitask are essential, along with knowledge of Property Management Systems.