Nonna Mia Host Greeter | Full-Time

Omni Hotels & Resorts; Franklintown (FL); On-site; USD 26,000 - 40,000; Full time

Job summary

Omni Amelia Island Resort & Spa is seeking a friendly, customer-focused team member to greet guests, seat them, and ensure an exceptional dining experience. You will work closely with servers and management to maintain high standards and guest satisfaction.

Responsibilities include greeting guests, handling reservations, and assisting with busy dining periods. Applicants should be able to multitask, communicate clearly in English, and work evenings, weekends, and holidays.

Qualifications

• Excellent customer service and communication abilities.
• Able to multitask in a fast-paced setting.
• Must be able to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and seat them pleasantly.
• Provide extraordinary service and relay orders to servers and kitchen.
• Maintain cleanliness and appearance standards; assist with reservations and guest requests.

Skills

Customer service

Verbal communication

Multitasking

Job description

Omni Amelia Island, 39 Beach Lagoon Rd, Amelia Island, Florida, United States of America

Job Description

Posted Thursday, July 23, 2026 at 4:00 AM

Omni Amelia Island Resort & Spa

At Omni Amelia Island Resort & Spa, guests enjoy 3.5 miles of beach, scenic marshlands, luxurious oceanfront accommodations, world-class golf, dining, family-friendly activities and a full-service spa.

Our associates are part of a dynamic, supportive team that values respect, gratitude, and empowerment. We offer hands-on training, growth opportunities, and the pride of working for a company known for exceptional service. If you’re friendly, motivated, and passionate about serving others, Omni Amelia Island Resort & Spa may be your perfect fit.

Overview:

To ensure all members and guests are greeted and seated in a friendly and courteous manner using appropriate procedures, providing extraordinary customer service in accordance with Omni standards.

Responsibilities:

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
• Greet guests and members entering the restaurant with a pleasant smile and superior customer service in accordance with MOS standards.
• Seat guests and members by finding a clean, available table, pulling out chairs, and placing clean menu in front of guests.
• Introduce and assign server to guests.
• Thank every guest upon departure and invite them to return.
• Control heavy volume at Restaurant entrance.
• Section off any reservations and server section.
• Monitor dining rooms for seating availability, service, safety, cleanliness and well-being of restaurant guests.
• Assist servers when needed.
• Answer phone and record reservations. Handle all call-in orders.
• Effectively communicate reservations to MOD and Chef.
• Maintain knowledge of the resort property.
• Inform the guests about daily and weekly specials.
• Tend to and anticipate guests’ needs.
• Responsible for familiarization of the menu.
• Perform and complete shift checklist.
• Attend department meetings and other required company training.
• Perform any other duties as assigned by the restaurant manager

Qualifications:

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Prior customer service experience preferred.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have and maintain current Texas Food Handlers and TABC certifications.
• Must be able to multitask.
• Must be able to work flexible shifts including nights, weekends, and holidays

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [e-mail] .

Omni Amelia Island, 39 Beach Lagoon Rd, Amelia Island, Florida, United States of America