Guest Experience Host - Luxury Dining & Growth

Culinary Khancepts; Houston (TX); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Competitive Pay

Flexible Schedules

Opportunities for Growth

Discounts at pharmacies and in-house-

Complimentary movie tickets at Star-

Job summary

Culinary Khancepts is seeking a Host/Hostess for the Mayahuel concept to ensure guests receive a warm welcome and seamless seating experience. You will open the host stand, manage reservations, and guide guests to dining and bar areas with a focus on hospitality.

The role requires strong organizational and people skills to deliver a positive dining experience from arrival to departure. Flexible shifts and a friendly, guest-centric approach are essential.

Qualifications

• High School diploma or GED required.
• Minimum of 1 year experience in fine dining hospitality and/or casual dining.
• Ability to multitask effectively in a fast-paced environment.
• Must stand for long periods, lift up to 25 lbs., and manage physical activity.
• Spanish/English speaking recommended.

Responsibilities

• Handle cash transactions, confirming prices.
• Assist customers with their ticket and gift card purchases.
• Take reservations, greet and seat guests, direct guests to the table, and thank guests as they depart.
• Answer phones throughout the shift and direct calls to appropriate personnel.
• Greet and seat guests while maintaining a balanced rotation among servers.
• Communicate clearly and promptly, both face-to-face and over the phone.
• Accommodate all guest requests with enthusiasm and hospitality.
• Monitor dining area capacity and manage waiting times as necessary.
• Perform opening/closing duties such as cleaning, stocking, and setting up the host stand for the next shift.
• Proactively engage with guests to personalize interactions and enhance their experience.
• Utilize social media to gather insights on guests.

Skills

Customer service

Multitasking

Communication

Education

High School diploma or GED

Job description

Culinary Khancepts is seeking a Host/Hostess for the Mayahuel concept to ensure guests receive a warm welcome and seamless seating experience. You will open the host stand, manage reservations, and guide guests to dining and bar areas with a focus on hospitality.

The role requires strong organizational and people skills to deliver a positive dining experience from arrival to departure. Flexible shifts and a friendly, guest-centric approach are essential.