Guest Experience Host - Lively Brewery & Restaurant

Iron Hill Brewery; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Part time

Job summary

Iron Hill Brewery hosts welcome guests and manage seating to ensure smooth, friendly dining flow. The host team maintains an organized entrance, coordinating reservations and waitlists with servers and management to provide a positive guest experience.

This role emphasizes clear communication, attention to detail, and teamwork to support front-of-house operations during service periods and peak times.

Qualifications

• Experience in guest services or restaurant front-of-house.
• Ability to read and follow seating plans and reservations.
• Strong attention to detail and guest satisfaction.
• Ability to handle fast-paced environment with composure.
• Commitment to a welcoming and professional demeanor.

Responsibilities

• Greet guests promptly and warmly.
• Manage reservations, waitlists, and seating.
• Escort guests to tables and provide menus.
• Communicate wait times accurately.
• Maintain organized host stand and entrance.
• Support servers and management to ensure smooth flow.

Skills

Customer service

Communication

Organization

Team collaboration

Guest experience

Professional demeanor

Job description

Iron Hill Brewery hosts welcome guests and manage seating to ensure smooth, friendly dining flow. The host team maintains an organized entrance, coordinating reservations and waitlists with servers and management to provide a positive guest experience.

This role emphasizes clear communication, attention to detail, and teamwork to support front-of-house operations during service periods and peak times.