Front of House Host — Welcoming, Efficient Seating

Iron Hill Brewery & Restaurant - Rightlane LLC; Huntingdon Valley (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Iron Hill Brewery & Restaurant - Rightlane LLC in Huntingdon Valley, PA is seeking a friendly Host to greet guests, manage reservations and waitlists, and coordinate seating to ensure smooth, efficient service and a positive guest experience.

You will work closely with servers, Server Assistants, bartenders, and management to maintain table flow, escort guests to tables, provide menus, monitor wait times, and support opening, during service, and closing duties to keep the host stand organized

Qualifications

• Strong customer service and communication skills
• Ability to remain organized in a fast-paced environment
• Ability to manage multiple tasks simultaneously
• Ability to work collaboratively with the entire front-of-house team
• Strong attention to detail and guest experience standards
• Ability to maintain a professional and welcoming demeanor with guests

Responsibilities

• Greet guests promptly and warmly upon arrival
• Manage reservations, waitlists, and guest seating
• Escort guests to tables and provide menus when appropriate
• Provide accurate wait time estimates when necessary
• Thank guests as they depart and ensure a positive final impression
• Respond to guest questions or direct them to the appropriate staff member
• Maintain organized and balanced seating rotations among servers
• Monitor table availability and communicate with service staff regarding table readiness
• Coordinate seating to maintain efficient service flow
• Work with Server Assistants and servers to identify tables that are ready to be seated
• Communicate with management during high-volume periods to adjust seating strategy as needed
• Communicate clearly with servers, bartenders, Server Assistants, and management
• Notify servers immediately when guests are seated in their sections
• Inform management of guest concerns or service issues
• Assist with maintaining an organized host stand and entrance area
• Support other front-of-house team members when needed
• Prepare host stand and ensure all necessary materials are stocked
• Review reservations and large party bookings for the shift
• Confirm floor plan and server sections with management
• Ensure menus and host materials are organized and available
• Maintain accurate waitlists and reservations
• Monitor dining room flow and update wait times as needed
• Communicate with servers and Server Assistants regarding table turnover
• Assist guests waiting for tables and provide updates as needed
• Maintain a clean and organized host stand and entrance area
• Ensure host stand is clean and organized
• Restock menus and host materials
• Confirm all reservations and waitlists are closed
• Communicate with management regarding any remaining tables or guest concerns

Skills

Customer service

Communication

Organization

Multitasking

Team collaboration

Attention to detail

Professional demeanor

English proficiency

Job description

Iron Hill Brewery & Restaurant - Rightlane LLC in Huntingdon Valley, PA is seeking a friendly Host to greet guests, manage reservations and waitlists, and coordinate seating to ensure smooth, efficient service and a positive guest experience.

You will work closely with servers, Server Assistants, bartenders, and management to maintain table flow, escort guests to tables, provide menus, monitor wait times, and support opening, during service, and closing duties to keep the host stand organized