Guest Experience Host/Hostess – Growth & Perks

News Cafe

Miami Beach (FL)

On-site

USD 17,000 - 25,000

Full time

6 days ago
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Benefits offered by this job

Competitive hourly wage
Growth opportunities
Employee discounts on food and drinks
Positive and dynamic work environment
Training and development opportunities
Health, vision, and dental benefits

Job summary

V&E Hospitality Group in the United States is seeking friendly Restaurant Hosts/Hostesses to greet guests, manage reservations and seating, and coordinate with servers. The role is perfect for individuals who enjoy delivering warm, first-class hospitality in a fast-paced environment.

Responsibilities include managing waitlists, informing guests about menus and specials, and maintaining a clean host area plus smooth communication with kitchen staff.

Qualifications

  • Experience as a Host/Hostess or in customer service is preferred but not required.
  • Excellent interpersonal and communication skills required.
  • Strong organization and attention to detail are essential.
  • Ability to multitask in a fast-paced dining environment.
  • Availability to work evenings, weekends, and holidays.
  • Familiarity with reservation systems and guest information is a plus.

Responsibilities

  • Greet guests warmly upon arrival.
  • Manage reservations and seating arrangements.
  • Coordinate seating with servers to balance sections.
  • Handle waitlists with accurate wait times.
  • Provide guests with menus, specials, and promotions.
  • Communicate clearly with staff about requests and allergies.
  • Maintain a clean host stand and waiting area.
  • Bid guests farewell and seek feedback.

Skills

Interpersonal communication
Organizational skills
Multitasking
Positive attitude
Customer service oriented
Evening/weekend availability

Job description

V&E Hospitality Group in the United States is seeking friendly Restaurant Hosts/Hostesses to greet guests, manage reservations and seating, and coordinate with servers. The role is perfect for individuals who enjoy delivering warm, first-class hospitality in a fast-paced environment.

Responsibilities include managing waitlists, informing guests about menus and specials, and maintaining a clean host area plus smooth communication with kitchen staff.

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