Guest Experience Host: Hospitality, Seating & Service

José Andrés Group; Washington (District of Columbia); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Pet insurance

Food discount

Flexible schedules

Education assistance

Career advancement

Job summary

José Andrés Group in Washington, DC is seeking an energetic host/hostess to create a welcoming first impression and manage guest flow. You will greet guests, present menus, and coordinate seating with attention to cleanliness and efficiency.

The role emphasizes hospitality, accuracy in wait times, and teamwork in a fast-paced dining environment. Flexible schedules and competitive benefits are offered by the restaurant group.

Qualifications

• Knowledge of appropriate table settings and service ware.
• Thorough knowledge of menu items and service procedures.
• Ability to take direction and work in a team environment and to work calmly and effectively under pressure.
• Must have problem solving abilities, be self-motivated, and organized.
• This position will spend 100% of the time standing or walking.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.

Responsibilities

• Be an agent of hospitality and seek every opportunity to help guests have a positive experience.
• Smile, make eye contact, have good posture and a welcoming presence at the door.
• Collect, organize, update and manage menus.
• Stock host stand with appropriate supplies.
• Utilize Open Table and other tools to maximize restaurant's seating and service guests.
• Greet and thank each guest entering or leaving the restaurant.
• Seat guests at a suitable table or in waiting areas and remove extra place settings.
• Manage the wait list and proactively communicate accurate seating times.
• Provide guests with menus and inform guests of specialties and features.
• Inspect dining and serving areas to ensure cleanliness and proper setup.

Skills

Table settings

Menu knowledge

Teamwork

Customer service

Stamina

Job description

José Andrés Group in Washington, DC is seeking an energetic host/hostess to create a welcoming first impression and manage guest flow. You will greet guests, present menus, and coordinate seating with attention to cleanliness and efficiency.

The role emphasizes hospitality, accuracy in wait times, and teamwork in a fast-paced dining environment. Flexible schedules and competitive benefits are offered by the restaurant group.