Guest Experience Host - Front-of-House, Tipped

Officine Buona Forchetta; Encinitas (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Tipped position

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Job summary

Officine Buona Forchetta in Encinitas, CA is seeking an experienced, friendly restaurant host for a tipped position. You will be the first and last impression for guests, greeting, seating, and coordinating front-of-house operations.

Requires 3+ years in high-volume dining, 21+, strong communication and multitasking. OpenTable and Toast familiarity is highly preferred; night and weekend availability is required.

Qualifications

• Minimum 3 years of experience in high-volume restaurants.
• Must be 21 years or older.
• Friendly, outgoing, and professional demeanor.
• Strong organizational and multitasking skills in a fast-paced environment.
• Excellent communication and customer service abilities; reliable and punctual.
• Must be able to work nights and weekends.
• Familiar with OpenTable (HIGHLY PREFERRED).
• Familiar with Toast (HIGHLY PREFERRED).

Responsibilities

• Warmly greet and seat guests in a courteous and timely manner.
• Present menus and provide initial information or assistance with questions.
• Manage the wait list and maintain an organized seating chart.
• Monitor table turnover and assist with flow of guests during busy times.
• Keep the entrance, waiting area, and host stand clean and organized.
• Communicate effectively with the kitchen and service staff regarding allergies, special requests, and guest needs.
• Assist with to-go orders: packing accurately and efficiently.
• Respond to guest concerns or complaints promptly and professionally.
• Process payments and provide accurate change when needed.

Skills

Hospitality

Customer service

Communication

Teamwork

Tools

OpenTable

Toast

Job description

Officine Buona Forchetta in Encinitas, CA is seeking an experienced, friendly restaurant host for a tipped position. You will be the first and last impression for guests, greeting, seating, and coordinating front-of-house operations.

Requires 3+ years in high-volume dining, 21+, strong communication and multitasking. OpenTable and Toast familiarity is highly preferred; night and weekend availability is required.