Guest Experience Host - Front of House Concierge

The Rusty Pelican Tampa; Tampa, Northern (FL, KY); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Employee Discounts

Health Insurance (partial)

401k with company match

Job summary

The Rusty Pelican Tampa is seeking a friendly and professional Host/Hostess to greet guests, manage seating, and coordinate reservations. You will ensure accurate wait times, communicate with servers, and maintain a welcoming front-of-house. Prior hospitality experience is a plus, with weekend and holiday availability required.

This part-time role offers competitive hourly pay, opportunities to grow within the team, and a supportive work environment in Tampa, FL.

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, outgoing personality with a passion for customer service.
• Ability to multitask and stay calm under pressure in a busy environment.
• Strong organizational skills and attention to detail.
• Prior experience as a host/hostess or in a customer-facing role is preferred but not required.
• Flexibility to work varied hours, including weekends and holidays.

Responsibilities

• Greet guests with a warm and welcoming attitude.
• Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
• Provide accurate wait times and ensure guests are comfortable during their wait.
• Answer phone calls, take reservations, and manage the guest list.
• Maintain a clean and organized front-of-house area, including the host stand and entryway.
• Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
• Handle guest inquiries and concerns with professionalism and a positive attitude.
• Assist with other tasks as needed, including helping with special events.

Skills

Communication

Interpersonal Skills

Multitasking

Organization

Customer Service

Education

High School Diploma or College Degree

Job description

The Rusty Pelican Tampa is seeking a friendly and professional Host/Hostess to greet guests, manage seating, and coordinate reservations. You will ensure accurate wait times, communicate with servers, and maintain a welcoming front-of-house. Prior hospitality experience is a plus, with weekend and holiday availability required.

This part-time role offers competitive hourly pay, opportunities to grow within the team, and a supportive work environment in Tampa, FL.