Guest Experience Host – Front of House

Nineteen At TPC Sawgrass; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Nineteen At TPC Sawgrass is seeking a full-time Host in Jacksonville, FL. The role involves greeting guests, managing reservations and walk-ins, and coordinating seating to ensure smooth service and a positive guest experience.

Availability for evenings, weekends, and holidays is required in a fast-paced, hospitality setting. Candidates should have strong communication, excellent customer service, and a willingness to train and onboard new team members while promoting specials and events.

Qualifications

• Strong communication with guests, team, and management.
• Excellent customer service with friendly demeanor.
• Interest in training and onboarding new team members.
• Familiarity with Food & Beverage environments and fast-paced service.
• Sales awareness to promote specials and events.
• Previous host or front-of-house experience preferred.
• Ability to stand, move quickly, and multitask.
• Reliable attendance and professional appearance.

Responsibilities

• Greet guests warmly and manage reservations and walk-ins.
• Coordinate seating to ensure efficient turnover and guest experience.
• Answer phones and maintain organized waitlist.
• Communicate guest flow with servers and management.
• Present menus and share basic information on offerings.
• Address guest inquiries or concerns professionally.
• Maintain a clean, orderly front-of-house environment.
• Support team during busy service periods.

Skills

Communication

Customer service

Training interest

F&B familiarity

Sales awareness

Hospitality experience

Team player

Job description

Nineteen At TPC Sawgrass is seeking a full-time Host in Jacksonville, FL. The role involves greeting guests, managing reservations and walk-ins, and coordinating seating to ensure smooth service and a positive guest experience.

Availability for evenings, weekends, and holidays is required in a fast-paced, hospitality setting. Candidates should have strong communication, excellent customer service, and a willingness to train and onboard new team members while promoting specials and events.