Guest Experience Host – Front-of-House

MGM Resorts International; Biloxi (MS); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Free meals

Wellness programs

Discounts on hotel, F&B, retail and娱乐

Job summary

MGM Resorts International in Biloxi, Mississippi, is seeking a Host to greet guests with professionalism and friendliness, ensuring a warm welcome and smooth service. The role emphasizes guest-centric hospitality in a dynamic entertainment environment.

The starting rate is $14.51 per hour, and candidates must be at least 18 years old. Daily tasks include greeting guests, managing reservations, maintaining menus, and following up with waiting guests to ensure they feel valued.

Qualifications

• Must be 18 years or older.
• Greet guests with professionalism and friendliness.

Responsibilities

• Greet guests promptly as they enter the restaurant.
• Answer phones, keep accurate count of reservations and handle reservation book.
• Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition.
• Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them.

Skills

Guest greeting

Customer service

Team player

Reservation handling

Job description

MGM Resorts International in Biloxi, Mississippi, is seeking a Host to greet guests with professionalism and friendliness, ensuring a warm welcome and smooth service. The role emphasizes guest-centric hospitality in a dynamic entertainment environment.

The starting rate is $14.51 per hour, and candidates must be at least 18 years old. Daily tasks include greeting guests, managing reservations, maintaining menus, and following up with waiting guests to ensure they feel valued.